Privacy Policy

SoluTrax (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our platform.

1. Information We Collect

  • Account info: Name, email, business name, phone number.
  • Client data: Names, job history, contact information of your clients.
  • Payment data: Managed securely through Stripe. We do not store credit card numbers.
  • Usage data: Job activity, app usage, analytics (anonymized).
  • Communication data: Emails or SMS you send via SoluTrax, if applicable.

2. How We Use Your Data

We use the information we collect to:

  • Provide and maintain your SoluTrax account
  • Send scheduling or job-related notifications
  • Process payments and payouts via Stripe
  • Monitor and improve our service
  • Respond to customer support requests

3. Sharing Your Information

We do not sell, rent, or share your personal data with third parties for marketing. We may share limited data with trusted service providers (like Stripe or email delivery tools) strictly for operating our platform.

4. Payment & Financial Data

All payments are processed via Stripe. SoluTrax does not store or process full payment card information. Stripe's own privacy policy governs your financial data.

Learn more at: https://stripe.com/privacy

5. Data Retention

We retain user data as long as your account is active or as needed to provide our services. You may request data deletion by contacting us.

6. Your Rights

You may access, correct, or delete your personal data by logging into your account or contacting us. We will comply with applicable data protection laws (e.g. CCPA, GDPR where relevant).

7. Security

We use industry-standard encryption and security practices to protect your data, but no platform can guarantee 100% security.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of SoluTrax implies acceptance of those changes.

9. Contact Us

If you have questions about this policy, you can contact us at:

support@getsolutrax.com

Last updated: 11/30/2025

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